A Bit About Us
A Custom Floor – Who are We? We have been building our reputation as the go-to floor sanding company in Brisbane with more than 25 years working in the industry.
Our team are a group of skilled professionals who collectively have nearly a century’s worth of floor sanding experience behind us.
What this means for our clients is, they can enjoy the confidence that comes from knowing that an important job (creating outstanding floors for their home) has been entrusted to someone who will get it done right. Why do our clients recommend us to their friends and family? Quite simply because we know our craft inside out, we care, and we deliver outstanding results.
But it’s all well and good for us to tell you who we are… what’s much more important is what other people have to say. Have a quick read of A Custom Floors google reviews to see what our past clients have to say about their experiences with us. We have built up a stellar record as a trust-worthy floor sanding company in Brisbane!
The repeated observation you will probably notice when reading through our Google reviews is that clients love our professional work ethic and our friendly customer service. From the first point of contact through to delivering the final finished product, we care about keeping our customers happy. We comprehend how stressful it can be undertaking large projects and changes to your home and so our goal is to make it a hassle-free experience, one that contrasts with what people often experience when dealing with the trades industry. You will thank yourself for choosing A Custom Floor.
So, What’s the Recipe For Delivering Top Quality Floors?
It can be broken down to three key ingredients. Firstly, our many years of experience in the industry. Secondly, the fact that we have high quality (or in other words, expensive) equipment, and thirdly, that we use the very best quality coatings available.
Our team of flooring specialist are all highly experienced professionals who have each worked in the industry for at least a decade. They have acquired a wealth of knowledge and skill. The equipment we use is carefully sourced as we work only with the very best. The same can be said of our choice of coatings, we select the highest quality available on the market (we choose Polycure and Loba as brands we know to provide the results that we want).
Delivering high-class results for every client is the benchmark we set ourselves and we are proud of the reputation we have built for doing this. When it comes to floor sanding Brisbane, we are the reliable and reputable option if quality is important to you.
Getting The Job Done
The Preparation Phase
We take care and consideration through each phase of your flooring project. Being diligent from the get-go is the only way to guarantee a final result to be proud of; and for you that final product is a stunning timber floor.
To start off we can take care of removing any furniture if necessary. Then, if you have carpets or lino down on the floors we will carefully remove the coverings including importantly, all left-over staples or nails. The last step of preparation is to punch down all nails that fix boards to the joists. This gets rid of any pesky creaks that you may have been putting up with as well as eliminating future movement between your floor boards.
Possible Floor Repair Phase
Sometimes when we pull up the floor covering we find that there has been some damage to the floor boards beneath, from previous years of wear and tear. We can look after this on the spot for you. Any floor boards that have been broken or irrepa-rably damaged will be replaced with floor boards that we source from Brisbane’s tim-ber salvage yards. There is quite a skill to finding boards that are a good match for your existing floor. We aim to match them so well that visitors couldn’t spot the dif-ference.
The Floor Sanding Phase
Once the preparation phase and any repairs have been taken care of we then move on to starting the floor sanding process.
Typically, with previously used floors we will start off at a 45-degree angle while using rough grade sand paper. This allows us to achieve is lateral flatness.
After the initial rough grade sand, we will sand the floor repeatedly along the wood grain, using a different (ie progressively finer) grade of sandpaper with each sand. For the very last sand, we will use one of our rotary sanders, which is designed to remove any trace of sanding marks, producing a perfectly buffed, smooth-to-the-touch final finish. What you have now is a fabulously smooth floor that is ready to be coated.
We know that Australians are proud of their homes and so choosing the right company when searching floor sanding in Brisbane can be daunting. But don’t feel overwhelmed. When you go with A Custom Floors we are with you along each step, taking the hassles and concerns out of the whole decision-making process. Your focus can be on letting us know what it is you want, and then enjoying the final product.
What Coatings Do We Use?
Option 1: Solvent based Polyurethanes
A popular and you might say tradition choice when it comes to floor coating would have to be solvent based polyurethanes. These are a popular choice that has stood the test of time for good reason, particularly if you are seeking a high gloss finish. For glossy finishes Solvent based Poly is a proven choice due to the depth of finish that it will deliver.
It is not only limited to being used in a high gloss capacity either. When administered by a skilled and experience tradesman, high quality solvent-based polyurethane can produce a warm and contemporary result using their Satin, Matt or Semi-gloss finishes.
Option 2: Water based Polyurethanes
If you are seeking a impeccable furniture-like finish on your flooring, then Water based Polyurethane would be a superb choice for you. Solvent based polyurethanes are popular and great for achieving those high gloss finishes true, but if you prefer a more subtle, low sheen look, then we would definitely recommend one of our top-quality water based polyurethanes.
The benefits that come with using a water based product include the fact that they are environmentally friendly, non-toxic, fast drying and low odor. The fast drying aspect contributes to a flawless final product as fine dust is less likely to cause any issues during this crucial phase.
What Coating Brands Do We Choose?
At A Custom Floor, we only work with the best quality coatings on the market.
For solvent based polyurethanes our favoured brands are POLYCURE & FEAST WAT-SON. When we are using water based polyurethanes, we opt for LOBA DUO & BONA TRAFFIC products.
When it comes to floor staining, you are in good hands with us. To achieve the perfect look for their home, many clients will elect to get their timber flooring stained. If (and only if) done well, floor staining can elevate low-cost, run-of-the-mill timber to become the absolute focal point of your home.
With Floor Staining, there are two main options to choose between.
For clients desiring a darker look, eg a lovely walnut or black japan finish, then we would likely suggest that we stain the timber directly. Directly staining is a more time-intensive process, but it results in a fantastic finish.
For clients who want just a slightly darker finish, perhaps looking for more of a subtle change to the tone of their timber floor, we would recommend a tinted stain coat. Tint Staining is quite a fine art, and takes experience and skill to get the balance just right for a consistent finish across the whole floor.
When it comes to floor sanding, each step is important, but possibly the most crucial step, is sitting down with an expert (one of our specialists) to start off with a quality consultation. This is crucial because it allows us to understand what final look you have in mind for your floors. We know how crucial this is and we take the time to listen and get a clear understanding of the look that you would like us to create. That is why our process includes demonstrating for you the various tones and colors that can be achieved for your floors, before we go ahead with the stain. Our job is taking the vision that you have in your head, and then creating it for your home.
Now that you know what to expect when dealing with seasoned professionals, call us today for a complimentary appraisal of your timber floors!
Don’t delay, get in touch today. We can make the whole process as smooth as those gorgeous wooden floors that you will soon be walking over.